US-based Delusion MFG has been accused of failing to ship merchandise prospects ordered on-line and sending them emails a number of months after they had been “frauded”.
Two Reddit customers highlighted the matter on the social media platform, saying that the corporate by no means delivered the merchandise it promised after fee, and despatched an unprofessional response.
A Reddit consumer posted a screenshot of the e-mail he acquired from the proprietor of Delusion MFG. The e-mail said that the corporate wouldn’t have the ability to ship her order or make a refund.
The e-mail learn: “Simply needed to thanks for putting an order with us and inform you that sadly, we cannot have the ability to ship your order or get your a reimbursement. In different phrases, we needed to cheat you this time.”
See this publish right here:
The e-mail I acquired after asking about my order months in the past and it had not shipped. I can not imagine how informal his tone is.
By u/HumanCleric Its mildly infuriating
A Reddit consumer talked about in his publish that he acquired this electronic mail after following up on an order for a number of months, which had but to ship.
One other buyer named Jalan additionally acquired the identical electronic mail. He stated the headwear producer took months to ship his order of the customized hats. The corporate despatched him clean beanie hats as an alternative of the embroidered hats he had ordered. The corporate requested the return of faulty merchandise after which hid it.
Within the electronic mail, the proprietor of the corporate stated that Mr. Jalan had been defrauded.
A Reddit consumer wrote, “The e-mail we acquired subsequent was essentially the most disrespectful and unprofessional factor I’ve ever seen. Robert Idell, proprietor of Delusional MFG, despatched us an electronic mail that learn “That is Robert Idell, proprietor of Delusional MFG.” I simply needed to Thanks for putting the order with us and telling you that sadly, we won’t be able to ship your order or refund your cash. In different phrases, we needed to cheat you this time.”
Galan wrote in his publish that his expertise was “extremely horrific”.
The publish rapidly went viral and netizens began placing Robert Idle within the feedback part to demand solutions. An account supposedly belonging to Mr Idell responded to the viral publish. He stated he was now not actively concerned in working the corporate.
“I have not been centered on this work all 12 months. I’ve had different emergencies that I’ve handled and different issues I have been concerned in,” he wrote, denying the allegations.